Kesriya jewellers
Find answers to common queries about our silver jewelry and services.
FAQ
Frequently Asked Questions
Everything you need to know about Kesriya Jewellers products and services.
All our products are made from high-quality 925 Sterling Silver, ensuring both beauty and durability.
Yes, every purchase comes with a certificate of authenticity to guarantee the purity of the silver.
Store your jewelry in a cool, dry place and avoid contact with chemicals. Clean it gently with a soft cloth.
Returns are accepted only if the product is received damaged, missing, or if the design differs from what was ordered. A clear, unedited unboxing video proof is mandatory for any claims.
Note: Customized products (such as items with specific sizes or names) are non-returnable.
Currently, we ship across India. For international inquiries, please contact us via WhatsApp.
Yes, we offer customization for certain items. Reach out to us with your requirements! Please note that customized items are non-returnable.
You can use our online size guide or visit a local jeweler to find your perfect fit.
Absolutely! Our designs are crafted for both daily wear and special occasions like weddings and parties.
Yes, we provide beautiful gift wrapping options for those special moments.
Once your order is shipped, we will send you a tracking link via email or WhatsApp.
Delivery times vary based on your location and are managed by our shipping partners. Please note that we are not responsible for any delays caused by the delivery service provider.
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